Dear Diary.... ..

Ross Andren explains the limitations of traditional 'traffic light' reports, and how they can be enhanced.

Red, Amber and Green traffic light indicators are frequently used in status reports as they summarise performance information and allow the audience to focus on expectations.

However, it is common for reports to show the status as 'green' when the reality is amber or worse. Setting aside cultural reasons why this may be so, there are often two overlooked facts about using traffic lights - what they mean and when they should change.

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Ian Sharpe introduces the Issue Matrix as a tool for mapping and prioritising realised woes. ..